About Us

President - Scott Trammell

Vice President - Jeff Black

Office Manager - Mandy Mitchell

Years in business:
Las Vegas - since 1996
Phoenix - since 2001
Tucson - since 2004

Scope of Service: All of Arizona and Southern Nevada.

Speed of Service: Guaranteed 2 hour delivery service in Phoenix, Tucson and Las Vegas metropolitan areas; same day pickup in these areas. Same day (occasional next day) delivery and pickup for remote rural areas.

Summary of Services: Specialty bed rentals, sales and service groups 1, 2, & 3 products, with strong emphasis on risk management and the introduction of new technology to make products and therapies safer.

Other Considerations: Very prompt, personalized professional service offering direct access to STAT-MED staff, rather than pagers or voice-mail.  Prompt return calls and service after-hours. 

On-Line Access:  Web access to current and past patient rentals.

24 hour service numbers:
Phoenix - 623-434-4895
Tucson - 866-782-8633 (toll free)
Las Vegas 702-838-2656

Service Center Locations:

About our Staff

STAT-MED, Inc.  is committed to providing the very best products and service to our customers.  We achieve this commitment by screening, hiring, and training only quality service and office personnel.  Our training programs are comprehensive and frequent.  Listed below is a brief description of our hiring and training protocols for our staff.

Service Technicians:

• Tiered pre-employment screening and interview process
• Pre-employment physical
• Pre-employment drug testing
• Pre-employment background check
• Pre-employment DMV reports (must have a clean record for 5 years)
• 90 day probation period
• Three month training program on operation, repair and maintenance for all equipment
• All repairs are done with original parts and manuals
• All equipment repairs are documented as being returned to manufacturer’s specifications
• Trained on Quality Control process and Fluke LT544 electrical safety analyzer
• Trained on proper in servicing of equipment
• Trained in the proper handling of soiled equipment and infection control
• Trained on cleaning and disinfection procedures
• Post accident and random drug testing
• HIPAA training and compliance

Office Personnel:

• Tiered pre-employment screening and interview process
• Pre-employment drug testing
• Pre-employment background check
• 90 day probation period
• Three month training program on equipment types and functions
• Trained on all facets of order taking, customer service, and patient / caregiver complaint resolution
• HIPAA training and compliance

Additionally, all employees attend regular meetings which provide continuing education. 

For over ten years, STAT-MED, Inc. has taken pride in delivering superior equipment and providing exceptional service to our customers in the healthcare industry.  In you require additional information, please feel free to contact us.